Terms and Conditions
General terms and conditions of Zoë Nails, Eerste Hambaken 85, 5231RB 's-Hertogenbosch, filed with the Central Brabant Chamber of Commerce; Trade register 's-Hertogenbosch no. 85559733.
Article 1. Definitions
In these general terms and conditions, the contractor is understood to mean: Zoë Nails in 's-Hertogenbosch. Hereinafter referred to as Zoë Nails;
Client is understood to mean: a counterparty that is a natural person, whether or not acting in the course of a business or profession, or a legal entity.
Article 2. Applicability
These general terms and conditions apply to all offers from Zoë Nails. In addition to these general terms and conditions, if expressly indicated, additional terms and conditions may apply to certain services and/or products. If there are any differences between the additional terms and conditions and these general terms and conditions, then in principle the provisions of the additional terms and conditions will prevail over the general terms and conditions, unless stipulated otherwise.
A reference by the client to its own terms and conditions is expressly rejected by the contractor.
Zoë Nails reserves the right to change and/or supplement the general terms and conditions.
By using the website of Zoë Nails and/or placing an order, the buyer accepts these general terms and conditions as well as all rights and obligations as stated on the website.
Article 3. Offers
All offers made by the contractor are without obligation. The prices stated in the offer include VAT.
All offers, including those stated in the price lists, brochures or otherwise provided, are specified as accurately as possible, but are only binding on the client if this has been expressly confirmed by the client in writing.
Offers are valid while stocks last.
Stated prices are only valid for a certain period.
Discount codes can only be used once per customer* ( * checked for matching name and address details, email address or telephone number ) If the code is abused, the order will not be sent.
Promotions and discounts cannot be combined. Actions with a fixed date are binding.
Article 4. Execution of agreement.
The Contractor will perform an agreement or assignment to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
Article 5. Change of agreement
If during the execution of an agreement it appears that for proper execution it is necessary to change or supplement the work to be performed, the parties will adjust the agreement accordingly in a timely manner and in mutual consultation. If the client refuses to cooperate in an amendment to the assignment, the contractor is not responsible for any defects in the implementation caused by not amending the agreement.
Article 6. Prices
All prices are expressed in euros, in accordance with the legal regulations in this regard, valid for a certain period of time and include sales tax. Special offers are only valid while stocks last.
Delivery costs are not included in the price. Special rates apply for delivery outside the Netherlands. With regard to certain payment methods, further conditions apply with regard to the delivery method and the associated costs. This is clearly communicated to the buyer. All stated prices on the Zoë Nails site are subject to printing errors or changes.
Article 7. Payment
Orders can be paid in the following ways.
-cash/pin (only in the showroom)
-ideal
Zoë Nails may expand payment options in the future. Other payment options will be announced via the internet site
Article 8. Delivery and delivery time
Orders will be delivered as soon as possible. In principle, Zoë Nails strives to ship orders placed before 4 p.m. on a working day on the same day. Said delivery time is only an indication, therefore no rights can be derived from this. Deliveries take place at the address specified by the client during the conclusion of the agreement. If the address is entered incorrectly in the webshop, the package will have to be offered a second time. The costs of the second delivery after correcting the address are for the account of the client. As soon as the products to be delivered have been delivered to the specified delivery address, the risk with regard to these products is transferred to the client.
Article 9. Warranty
The soundness of the delivered goods is guaranteed by the contractor, on the understanding that materials supplied, insofar as they are obtained from third parties, are not less or more guaranteed than the supplier/manufacturer has given to the contractor.
The warranty obligations expire immediately:
if damage is the result of incorrect treatment or if the client carries out repairs or changes or has them carried out without prior written permission; if the client does not meet its payment obligations. Unless otherwise agreed in writing, no warranty is given on goods that were (substantially) not new at the time of delivery. The following are not covered by the warranty: minor deviations in quality, colour, shape, shelf life, adhesion, wear resistance of printing, etc. that are customary in the industry or technically unavoidable, which do not detract from the soundness; damage that is the result of work that has not been carried out on the delivered goods by or on behalf of the contractor; damage resulting from a temporary or permanent harmful change in the environment; Delivered and accepted goods will not be taken back, unless expressly agreed otherwise in writing. Return shipments are at the expense and risk of the client.
Article 10. Intellectual property
The Contractor reserves the rights and powers to which it is entitled under the Copyright Act. All rights relating to manuals, brochures, leaflets, images, drawings, models, software and quotations provided remain the property of the contractor, regardless of whether costs have been charged to the client in this respect. The productions to be delivered or delivered by the contractor, or an essential part of that design, may not be copied, multiplied, reproduced or imitated in any process whatsoever without its written consent, even if they are not subject to copyright.
Article 11. Dissolution agreement
The contractor's claims against the client are immediately due and payable in the following cases: if the contractor has requested security for the fulfillment of the agreement when the agreement was concluded and this security is not provided or has not been provided to an adequate extent; if, after the agreement has been concluded, a contractor becomes aware of circumstances that give it reasonable grounds to fear that the client will not or will not be able to fulfill its obligations.
In the cases referred to, the contractor is authorized to suspend further performance of the agreement or to dissolve the agreement, without prejudice to the right of the contractor to claim compensation. If circumstances arise with regard to persons and/or material that the contractor uses or tends to use in the performance of the agreement, which are of such a nature that the performance of the agreement becomes impossible or so inconvenient and/or disproportionately expensive that compliance with the agreement can no longer reasonably be required, the contractor is authorized to dissolve the agreement.
Article 12. Right of retention
If the contractor has goods or documents from the client in its possession, it is entitled to keep them under supervision until the obligations arising from all agreements concluded with the contractor have been fulfilled: the consideration(s) with regard to the services provided or to be provided, the consideration(s) s) with regard to services provided or to be provided by the contractor under the agreement,
any claims due to non-compliance by the client with an agreement.
Article 13. Retention of title
Ownership of products, notwithstanding the actual delivery, only transfers to the client after the latter has paid in full all that it owes under any agreement with the contractor, including compensation of interest and costs, also for earlier or later deliveries and any work performed or to be performed with regard to the products. The client may not tax, sell, resell, alienate or otherwise encumber the products before ownership has been transferred.
Article 14. Defects; complaint terms
Any complaints must be made in writing, within 7 days after delivery of the goods or performance and/or completion of the work. A client who has not examined the goods for soundness within two days is deemed to have agreed to the delivery or performance of the work. If a complaint is well-founded, the contractor will still perform the work and/or delivery as agreed, unless this has meanwhile become pointless for the client. The latter must be expressly made known by the client. If the performance of the agreed work is no longer possible or useful. The contractor will only be liable within the limits of Article 17 (liability). The contractor must be given the opportunity to check submitted complaints. Submitting a complaint will never release the client from its payment obligations as stated in Article 7 (payment) nor be a reason to suspend the payment obligations.
Article 15. Liability
The contractor is not liable for damage, of whatever nature, caused by the fact that the contractor relied on incorrect and/or incomplete information provided by the client, unless it should have been aware of this inaccuracy or incompleteness. The contractor is liable if damage is caused by intent or gross negligence on the part of the contractor or its managerial subordinates; The contractor is only liable for damage against which the contractor is insured, or should reasonably have been insured in view of the practices applicable in the sector. Insofar as the liability is not covered by insurance, the contractor's liability is limited to 50% of the amount of the invoice value of the goods concerned or of the work performed; The client indemnifies the contractor against all third-party claims for compensation against it in respect of whatever cause. The Contractor is never liable for trading losses such as business interruptions, loss of income and the like, regardless of the cause.
Article 16. Force majeure
Force majeure is understood to mean all circumstances that prevent the fulfillment of the obligation and that cannot be attributed to the contractor. This includes weather conditions, fire, strikes, business failures, stagnation in supplies for whatever reason, illness of irreplaceable employees, power failures, sabotage, the unavailability of the internet site at any time, war, threat of war, government measures, etc., without is obliged to demonstrate the influence on the prevention or delay. The Contractor also has the right to invoke force majeure if the circumstances that prevent (further) fulfillment occur after it should have fulfilled its obligation. During force majeure, the obligations of the contractor are suspended. If the period of force majeure lasts longer than 2 months, both parties are entitled to terminate the agreement without any obligation to pay compensation. If the contractor has already partially fulfilled its obligations upon the commencement of the force majeure, or can only partially fulfill its obligations, it is entitled to invoice separately for the already performed or executable part and the client is obliged to pay this invoice as if it concerned a separate agreement. .
Article 17. Applicable law.
Dutch law applies to every agreement between the seller and the buyer.
Article 18. Competent court
Contrary to the legal rules for the jurisdiction of the civil court, any dispute between the client and the contractor, if the court has jurisdiction, will be settled by the court in 's-Hertogenbosch. The client has the right, during one month after the contractor has invoked the provisions of Article 22.1 in writing, to opt for the dispute to be settled by the civil court that is competent according to the law.
Article 19. Privacy
All information about personal data can be found below in our Privacy Policy.
Zoë Nails, located at Eerste Hambaken 85 5231RB 's-Hertogenbosch, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
www.zoenails.nl
First Hambaken 85
5231RB, 's Hertogenbosch
TEL: +31624685859
Personal data that we process
Zoë Nails processes your personal data because you use our services and / or because you provide this information to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Sex
- Address data
- Phone number
- E-mail address
- IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– order history
– delivery information
– payment history
– Location data
– Information about your activities on our website
– Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
– Internet browser and device type
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at zoe_nails_@outlook.com and we will delete this information.
For what purpose and on what basis do we process personal data
Zoë Nails processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising brochure
– To be able to call or e-mail you if this is necessary to carry out our services
– To inform you about changes to our services and products
– To offer you the opportunity to create an account
– To deliver goods and services to you
– Zoë Nails analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– Zoë Nails follows your surfing behavior on various websites with which we tailor our products and services to your needs.
– Zoë Nails also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
Zoë Nails does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Zoë Nails).
How long we keep personal data
Zoë Nails does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We keep your data for as long as necessary to prevent and/or report potential fraud and other violations.
Sharing personal data with third parties
Zoë Nails does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Zoë Nails remains responsible for these processing operations.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Zoë Nails and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to zoe_nails_@outlook.comTo ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Zoë Nails would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Zoë Nails takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. All our security around all processes that your personal data is part of are described in our handbook about the data protection policy within Zoë Nails. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via zoe_nails_@outlook.com